Web4Africa

Use this guide if your domain's nameservers are ns1.host-ww.net and ns2.host-ww.net. Web4Africa's own help site did not respond when we wrote this guide. The HostAfrica client panel uses the same nameservers, and its help page is the closest official source we found, so the steps below follow it.

The records to add

These names are for a domain added as acme.com. Notix shows each name in the short form, without your main domain on the end, so copy it from your domain page as it is. If you added a subdomain such as news.acme.com, the names read mail.news and notix._domainkey.news; _dmarc stays the same. The DKIM name and key are different for every domain. The MX value names the region your domain sends from, for example feedback-smtp.eu-west-1.amazonses.com, so copy it from your domain page too.

Add them at Web4Africa

1. 1

   Open Manage DNS

   Log in to your client area and click the Domains menu item. Under Domain Management, click Manage DNS. If there is no zone for your domain yet, click Create DNS Zone, then Add Zone.

2. 2

   Add each TXT record

   Click Add DNS Record, then Select Record Type, and choose TXT. Enter the name from the table, for example _dmarc, paste the value, and click Add Record. Repeat for the DKIM, SPF and DMARC records.

3. 3

   Add the MX record

   Click Add DNS Record and choose MX. Enter mail as the name, paste the MX value, for example feedback-smtp.eu-west-1.amazonses.com, as the mail server, set the priority to 10, and click Add Record. The help page does not name these fields, so the labels on your screen may differ.

Things to know at Web4Africa

• The help page says @ can be used in place of your domain name, so the panel works with short names. Enter the short names from the table, such as mail.
• If your client area looks different from these steps, your account may be on an older Web4Africa panel. Use Any other DNS host and ask Web4Africa support where the DNS records are.

SPF and DMARC: check before you add

• SPF. A name can have only one SPF record. Notix puts its SPF on mail, not on your main domain, so it never clashes with the SPF your main domain may already have for your mailbox provider. Leave that one as it is. If mail itself already has a TXT record that starts with v=spf1, do not add a second one: edit it to include include:_spf.usenotix.dev.
• DMARC. A domain can have only one DMARC record. If _dmarc already has a record that starts with v=DMARC1, keep it and skip the Notix one. Notix accepts the record you have. Two DMARC records cancel each other out, and mailbox providers then ignore both.
• MX on `mail`. The MX record only takes bounce and complaint reports back to Notix. It does not touch the MX records on your main domain, so your normal inbox keeps working.

After you save

The help page gives no time. Most hosts say up to 24 to 48 hours. Most records show in Notix within about 10 minutes.

You do not need to watch the page. Notix checks your records again on its own, and the domain turns Verified when the required records are found. To check straight away, open the domain in Domains and press Verify again. If a record is found at the wrong name, for example mail.acme.com.acme.com, the domain page says what to fix.

The records you add stay at your DNS host. Do not delete them later: Notix keeps checking them while you send.

Sources

Web4Africa's own sites, web4africa.com and web4africa.co.za, did not respond on 21 October 2026, so we could not check Web4Africa's own help pages. The steps above follow the HostAfrica help page, which documents the same host-ww.net nameservers, and are partly general. If a label on your screen is different, follow your panel and Web4Africa support.

• HostAfrica: How to manage your DNS records from the client panel

For hosts not listed here, see Any other DNS host.